Privacy Policy

last updated: 21 march 2025  |  https://excelcna.com

1. Introduction

Excelcna is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website or enroll in our training programs.

2. Information We Collect

  • Full Name
  • Email Address
  • Phone Number
  • Mailing Address
  • Payment Information (processed securely via third-party providers)
  • IP Address
  • Device and browser data (via cookies and analytics)

3. How We Collect Information

  • Fill out registration or contact forms
  • Enroll in a course
  • Make payments
  • Interact with our website (cookies, tracking tools)
  • Communicate with us by phone, text, or email

4. Use of Personal Data

  • Process course enrollments and payments
  • Communicate important class updates
  • Improve our website and services
  • Send informational or promotional emails (you can opt out)
  • Track conversions and website performance using Google Tag Manager and Google Ads offline conversion tracking

5. Sharing of Data

We do not sell your personal information. However, we may share data with trusted third parties, such as:

  • Payment processors
  • Advertising platforms (e.g., Google Ads)
  • Website analytics tools
  • Email marketing services

All third parties are required to protect your data and use it only for authorized purposes.

6. Cookies and Tracking

  • Improve user experience
  • Understand visitor behavior
  • Serve targeted advertisements

You can manage cookie preferences through your browser settings.

7. Your Rights

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal or operational requirements)
  • Withdraw consent to marketing communications

To exercise your rights, contact us at training@excelcna.com.

8. Data Security

We implement industry-standard security measures to protect your data from unauthorized access or misuse.

9. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors without parental consent.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Us

📍 Excelcna

22659 Pacific Highway South, Suite 301, Des Moines, WA 98198

📧 training@excelcna.com

📞 206.271.1946